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ZAFIRO-Mobile-guest-app-hotel-guest

ZAFIRO Mobile

Guest app to access all
the hotel services

Discover more!
ZAFIRO-Mobile-guest-app-hotel-guest

ZAFIRO Mobile

transform the customer journey into a contactless journey, guaranteeing safety and hygiene

The solution is available both in an app version, customized for the hotel, and in a web version, with direct access without downloading by the guest.

ZAFIRO-Mobile- customized-app-web-version
ZAFIRO Mobile, mobile guest app for hotels – ZAFIRO by Entertainment Solutions
ZAFIRO Mobile, mobile guest app for hotels – ZAFIRO by Entertainment Solutions

Messaging
While using ZAFIRO Mobile, the guest can receive instant messages from the hotel, thus favoring any type of information in real time.

Manager
The hotel can manage the content shown to the guest and analyze in real time the use of the system to offer a solution according to their preferences.

Staff
The hotel staff can access the system through any computer of mobile device to update, manage and analyze in real time information about services and common areas.

ZAFIRO Mobile, mobile guest app for hotels – ZAFIRO by Entertainment Solutions
ZAFIRO-Mobile- online-pre-check-in- digital-key

Online pre check-in

The guest can carry out the online registration before their arrival at the hotel, speeding up the process at reception and avoiding unnecessary queues. Integration with PMS.

Digital Key

Use of the guest’s mobile device to open the door of the room quickly and safely, thanks to different technologies.

ZAFIRO-Mobile- online-pre-check-in- digital-key

Cleaning management

Management and information in real time on the cleaning and disinfection state of the common areas of the hotel, so that both the staff and the guest have specific knowledge about this type of processes, from their own application.

ZAFIRO- Mobile- cleaning-management-real-time
ZAFIRO-Mobile-capacity-control-booking-common-areas

Capacity in common areas

Management and information in real time about capacity in common areas:

  • Make it easier for the guest to use and enjoy them.
  • Optimize the management on areas and services, from the manager of the staff application.

Common spaces reservation

Use of the mobile device to book any service or common use space:

  • Keep the guest informed about the state and occupation of the different spaces.
  • Manage and control of the different areas, from the manager of the staff application.
ZAFIRO-Mobile-capacity-control-booking-common-areas

100% replacement of the room’s TV remote control

Direct control by WiFi in televisions with ZAFIRO TV.
* Check availability of WiFi to IR repeater for any television.

Room Service and virtual shops

Request for Room Service and other purchases from the mobile device, being able to even program the moment when you want to receive the order.

Information and other services

Access to any type of information about the hotel and the city, without limitations. Satisfaction surveys. Social media.

ZAFIRO-Mobile- hotel-services-virtual-stores
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Express check- out

Express check-out easily from the guest’s own mobile device

Invoice

Access to the charges of the stay.

Integration with PMS.

ZAFIRO-Mobile-express-check-out-invoice-expenses
ZAFIRO Mobile, mobile guest app for hotels – ZAFIRO by Entertainment Solutions
ZAFIRO Mobile, mobile guest app for hotels – ZAFIRO by Entertainment Solutions

Messaging
While using ZAFIRO Mobile, the guest can receive instant messages from the hotel, thus favoring any type of information in real time.

Manager
The hotel can manage the content shown to the guest and analyze in real time the use of the system to offer a solution according to their preferences.

Staff
The hotel staff can access the system through any computer of mobile device to update, manage and analyze in real time information about services and common areas.

ZAFIRO Mobile, mobile guest app for hotels – ZAFIRO by Entertainment Solutions

Some of our clients

Dusit
Ultima
IHG
Royalton
Melia Hotel
Palladium