Grand Sirenis Riviera Maya Resort & Spa, one of the most exclusive resorts in the Caribbean, has taken a step forward in its commitment to excellence by integrating ZAFIRO’s technology solutions.
This collaboration enables the resort to offer a world-class entertainment and connectivity experience, aligned with the expectations of its most discerning guests.
How ZAFIRO has transformed the experience at Grand Sirenis Riviera Maya Resort & Spa
The resort has relied on ZAFIRO’s hotel technology to improve the quality of its service and offer its guests a state-of-the-art digital experience.
Thanks to this integration, visitors can access an intuitive entertainment system, manage their preferences from the TV in their room and enjoy interactive options designed for their convenience.
ZAFIRO solutions implemented at Grand Sirenis Riviera Maya Resort & Spa
Thanks to the implementation of ZAFIRO TV, ZAFIRO Cast and the ZAFIRO Guest, ZAFIRO Channels and ZAFIRO Sales modules, visitors can enjoy a more personalised, interactive and connected stay.
📺 ZAFIRO TV – Interactive TV for unlimited entertainment
ZAFIRO TV is an IPTV for hotels solution that allows you to customise the TV experience with an intuitive and modular interface. Its main features include:
- Total personalisation with the hotel branding.
- Access to multimedia content, hotel information and additional services.
- Interactive widgets such as clock, alarm, QR and weather forecast.
- Efficient remote management and real-time monitoring.
🔄 ZAFIRO Cast – Unlimited Streaming from any device
This guest casting solution for hotels, based on Google Chromecast® for hotels, allows guests to share content from their mobile devices to their in-room TV securely and without interruption.
💡 ZAFIRO Guest
ZAFIRO TV and Cast add-on module that:
- allows the interface to automatically output in the customer’s language and add advanced instant messaging.
- enhances the experience with easy pairing, no disconnections and ensuring user privacy with the removal of credentials at the end of the stay.
🌍 ZAFIRO Channels – A customised channel grid
The ZAFIRO Channels module works as a hotel channel manager software that allows Grand Sirenis Riviera Maya to centrally manage its TV offer, combining IP, DTT, SAT and OTT signals to offer a modern and customised channel grid for each guest.
🛍️ ZAFIRO Sales – Boosting resort revenue
ZAFIRO Sales is an eCommerce platform for hotels to offer additional services, promotions and exclusive experiences from the guest’s in-room TV or mobile phone. With this solution, Grand Sirenis Riviera Maya can enhance the customer experience and, at the same time, generate additional revenue.
🌴 Grand Sirenis Riviera Maya Resort & Spa: luxury and comfort in the Caribbean
Located in the Riviera Maya, this five-star resort is known for its paradisiacal beaches, exquisite cuisine and impressive facilities.
Among its most outstanding services are:
- Suites with modern design and state-of-the-art technology.
- A world-class spa with exclusive treatments.
- A varied gastronomic offer with international restaurants and gourmet cuisine.
- Water activities, including snorkelling in its own coral reef.
