Why is WiFi so important to your guests? How to use it in your favor? Did you know that something as important as the reputation of your establishment may depend on the experience that your customers have when using your Internet access network?
What we all feel on a day-to-day basis is verified by the statistics. One of the features that guests of any hotel value most is that it offers a quality Wi-Fi connection. Guests connect as soon as they check-in and ask for the password at the time of check-in. For many, this service is already the most important in a hotel, even above breakfast or free parking. Therefore, you must know how to use it to your advantage and above all offer a quality service.
How to improve your guest’s experience with WiFi
The hotel’s reputation has always depended on its ability to impress guests. To remain competitive, accommodations must meet and exceed the expectations of their customers by providing technological innovations such as the following:
- Social Wi-Fi. A way to say goodbye to sharing passwords and that allows the user to login with their social networks. Although many businesses offer this service, it is not profitable. Not only do you improve your guest’s experience, but you also provide added value by differentiating yourself from the competition.
- Multiple languages. This allows you to adapt your WiFi system to the native language of your guest.
- Welcome back. An option that recognizes a user who has previously logged in, promoting loyalty and and making the guest’s stay more comfortable.
- Maximum security. With a cloud solution, with protocols that guarantee the privacy of the guest’s data at all times.
- Adaptive bandwidth. So that you can offer more data to those who need (professionals, for example).
And, how do I do all that?
With ZAFIRO WiFi, the best WiFi solution for hotels that offers you everything described above and much more, such as a customizable captive portal, user database, complete remote monitoring of the platform, marketing campaigns, the possibility of offering paid WiFi and much more.
Do you want to know this solution in depth? Do not hesitate and contact us now to request more information.
